FinTech
Account Manager (PSP)
- Negotiable
- Remote
Job Description:
We are looking for an Account Manager (PSP) for a global IT FinTech holding that offers payment solutions to high-risk businesses (gambling, betting, iGaming, forex). The company provides access to a wide range of international payment methods.
Responsibilities:
- Maintaining strong relationships with existing clients through regular communication and personal meetings
- Identifying new business opportunities by researching the market and analyzing the industry;
- Communicating with clients to understand their needs and providing appropriate product solutions, including product demos, presentations, etc.;
- Ensuring customer satisfaction by providing ongoing support and ensuring timely and professional coverage of their needs;
- Upselling and cross-selling to existing clients to increase client revenue and expand the client base;
- Collaborating with other teams, including sales, marketing, and product development, to ensure seamless operations;
- Tracking and reporting on client performance and preparing regular reports for internal and external management.
Job Requirements:
- 2 + years of commercial experience as an Account Manager or similar position with a PSP system
- Mandatory English proficiency level of at least Upper-Intermediate.
- Customer-oriented. Able to identify and effectively meet customer needs, exceed customer expectations
- Excellent communication skills
- Excellent problem-solving skills and analytical thinking
- Ability to work effectively in a fast-paced environment and under pressure
- Ability to work autonomously
- High proficiency in Excel and PowerPoint
